Services

Labshare offers a range of centralised services for the remote lab community.

Core services offered by Labshare include, but not limited to:

    Brokerage to rigs

    Labshare provides a brokerage service to organise access for your class to a rig at any partner institution.

    Brokerage to lessons

    In many cases there will be one or more lessons associated with a given rig. The majority are freely downloadable under the Creative commons license, while in other cases Labshare will broker access to licensed lessons on your behalf.

    Catalogue & Library

    Labshare will maintain an updated catalogue of current and future/planned rigs for our network of partners. If you browse and find a rig of interest, you can either use Labshare's brokerage service to organise access or contact the provider directly.

    Resources

    In addition to full-time helpdesk operations, our online repository will retain the latest resources and guides to assist with rig and lesson development as well as general technical support documents.

    R & D

    Labshare will continue to develop its remote lab sharing suite, Sahara, to better meet the needs of its partner institutions and to further explore interoperability solutions for other rig sharing systems such as iLABS.

    Consulting services

    Our team of remote lab experts can assist with a range of technical support varying in scope, degree of interaction and period of service. Some examples include:

  • Technical Support - Resolution of a specific issue over a few hours

    • eg, Sahara installation problems

  • Technical Consulting Services - Services that are likely to be more complex involving further research, case management and requiring a longer-term period of support

    • eg, Assistance with designing a rig for customer

  • Customised Contract Services - Contract job with a timescale of 6 months+ and may be embedded with client organisation as part of a multi-functional team

    • eg, Custom rig and rig client development

    Hosting services

    If you've developed a remote lab but lack the expertise or capacity to host them, then consider the Labshare rig hosting service. We have the infrastructure and expertise amongst our network of partners.

    Future services

    Coming soon, Labshare will provide centralised billing and develop forum infrastructure for the remote lab community.